HPCI News: Five Star Hospital Ratings Now Available

To: Members and Selected Others

Just over 3,500 U.S. hospitals had a new summary rating applied to their CMS Hospital Compare website in April. The summary rating includes an average of an hospitals' performance on each of the 11 publically reported measures from the Hospital Consumer Assessment of Healthcare Providers and Systems survey. The HCAHPS survey evaluates patients' experiences at the facility.

The survey asks patients about factors such as the responsiveness of hospital staff to their needs, the quality of care transition and how well information about medications is communicated. It also asks about cleanliness and quietness of the facility and whether or not the patient would recommend it to others.

The CMS first applied star ratings in 2008 to nursing homes. Last year the agency rolled out similar programs for home health providers, large group practices and dialysis facilities. The dialysis ratings sparked controversy about the methodology and criticism from the industry. Hospitals are expressing similar concerns. Also, some point out that specialty hospitals and centers tend to be rated higher. There may be lessons to be learned from these who focus their care such as these specialty hospitals and centers.

It is too early to know whether consumers will be making choices based on this new information. However, as Dr. Wheeler, CEO of Minnesota-based Allina Health System points out: "It's not perfect; no measurement system is. But it creates a healthy competition among hospitals, which is always good."

Five Star Ratings of Selected Greater Iowa Hospitals:

5 Stars - 
  Avera Heart Hospital of South Dakota, Sioux Falls
  Midwest Surgery Center, Omaha
  Nebraska Orthopedic Hospital, Omaha
  Siouxland Surgery Center, Dakota Dunes, South Dakota
4 Stars - 
  Alegent Health Mercy Hospital, Council Bluffs
  Avera Mckennan Hospital and University Health Center, Sioux Falls
  CHI Health Immanuel, Omaha
  CHI Health Lakeside, Omaha
  Finley Hospital, Dubuque
  Grinnell Regional Medical Center, Grinnell
  Gunderson Lutheran Medical Center, Lacrosse, WI
  Iowa Lutheran Hospital, Des Moines
  Iowa Methodist Medical Center, Des Moines
  Mary Greeley Medical Center, Ames
  Mayo Clinic Hospital, Rochester
  Methodist Jennie Edmondson, Council Bluffs
  Mercy Medical Center, Dubuque
  Mercy Hospital, Iowa City
  Nebraska Medical Center, Omaha
  Nebraska Methodist Hospital, Omaha
  Olmsted Medical Center, Rochester
  St. Luke's Hospital, Cedar Rapids
  Pella Regional Hospital, Pella
  Sanford USA Medical Center, Sioux Falls
  Sartori Hospital, Cedar Falls
  Skiff Medical Center, Newton
  Trinity Regional Medical Center, Fort Dodge
  Winneshiek Medical Center, Decorah
3 Stars -
  Allen Hospital, Waterloo
  CHI Health Bergan Mercy, Omaha
  Covenant Medical Center, Waterloo
  Genesis Medical Center, Davenport
  Great River Medical Center, Burlington
  Mercy Medical Center, Cedar Rapids
  Mercy Medical Center, Clinton
  Mercy Medical Center, Des Moines
  Mercy Medical Center, Mason City
  Mercy Medical Center, Sioux City
  St. Luke's Health System, Sioux City
  Trinity Medical Center, Bettendorf
  Trinity Medical Center, Muscatine
  University of Iowa Hospitals and Clinics, Iowa City
2 Stars -  
  Broadlands Medical Center, Des Moines
  CHI Health Creighton University Medical Center, Omaha
  Ottumwa Regional Health Center, Ottumwa

For more information go to www.medicare.gov/hospitalcompare.

Paul M. Pietzsch, MPH
HPCI - IHBA Office
4430 Ashley Park Drive
West Des Moines, Iowa 50265
(515) 778-6300

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